Return & Refund Policy

 RETURN POLICY

At *Galeve*, we’re committed to delivering your order as quickly and smoothly as possible. Please review our shipping and return policies below.

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## 🚚 Shipping Policy

### 🌍 Do You Ship Worldwide?
Yes! We offer *FREE shipping worldwide, including the USA, UK, Canada, Europe, and Oceania — with **tracking included*.

✅ No shipping fees  
✅ No sales tax  
🎉 Hurray!

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### ⏱ Shipping & Processing Times

*Processing Time:*  
Orders are typically processed within *2–4 business days* after purchase.

*Standard Delivery Times:*  
- *USA & Canada:* 6 – 14 business days  
- *Oceania (Australia, NZ):* 8 – 14 business days  
- *Europe:* 8 – 14 business days

*Note:* Processing times are separate from shipping times.

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### 🔍 Where’s My Tracking Number?

Once your order has shipped, you'll receive an email with a *tracking number*.  
Didn’t receive it? Or the tracking isn't working?  
No worries — just reach out to us and we’ll take care of it:

📧 [contact@galeve.com](mailto:contact@galeve.com)

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### 🚧 Unexpected Delays

While we strive to meet all estimated delivery times, occasionally delays can happen (e.g., customs, peak seasons). If your order is taking too long, please contact us and we’ll investigate it right away.

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## 🔁 Return Policy

We want you to be 100% satisfied with your purchase.

- Our return window begins *from the day your order is delivered*.  
- You can request a return within *14 business days, and we may allow up to **30 business days* during busy seasons.
- The item must be in its original condition (unworn/unused with tags and original packaging).

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### 📩 Need Help?

Just send us an email at  
📧 [contact@galeve.com](mailto:contact@galeve.com)  
We’ll get back to you within 24–48 hours.

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Last updated: 7 July 2025