Shipping policy
Galeve Shipping Policy
Shipping Destinations
We currently ship exclusively from our luxury warehouses located in Asia and Europe, ensuring every customer receives their products with care and efficiency.
Shipping Options & Delivery Times
Standard Shipping: FREE on all orders
Express Shipping: Available at checkout (rates vary by destination)
Processing Times
All orders with Standard Shipping are processed within 2-8 business days before dispatch. Express orders are processed within 1-3 business days.
Carriers Used
We partner with premium carriers to ensure reliable delivery:
SF Express for Asian destinations
DHL Express for international shipments
Local postal services for select regions
Tracking Information
Once your order is dispatched, you'll receive a tracking number via email. Check your inbox (and spam folder) to monitor your shipment's journey.
Eco-Friendly Packaging Commitment
At Galeve, we're dedicated to sustainable practices. Our packaging features:
100% recycled and recyclable cardboard boxes
Biodegradable packing peanuts
Soy-based ink printed labels
Minimal plastic use - we've reduced packaging waste by 75% since 2023
Reusable fabric pouches for delicate items
Need Help With Your Order?
For any shipping-related inquiries, please contact us at:
📧 Email: shipping@galeve.com
📞 Phone: [+1 (555) 123-4567]
Our customer care team is available Monday-Friday, 9AM-6PM EST to assist you with any delivery questions or concerns.
Note: Delivery times may vary during peak seasons or due to unforeseen circumstances like weather events or customs delays.